PRIVACY POLICY

Overview

This Privacy Policy describes how we collect, use, store, protect, and disclose personal information submitted by users when accessing and shopping on our official website. This policy applies to all visitors, registered users, and customers who use our website services, browse our products, place orders, and interact with our platform functions. Our top priority is to fully protect user privacy and personal data security, and all data processing behaviors comply with standardized global privacy protection principles, ensuring legitimate, transparent, and safe operation of user information.
By visiting this website, browsing products, registering an account, and submitting order information, you fully acknowledge and agree to the data collection and usage rules specified in this Privacy Policy. This policy covers all user data processing behaviors generated during your use of our platform services.

Information We Collect

We only collect necessary and valid user information required for order processing, service delivery, and user experience optimization. The personal information we collect is limited to the following categories and will never collect irrelevant or sensitive private information without user authorization.
Personal Identification & Order Information: When you place an order or complete account registration, we may collect your name, shipping address, contact information, email address, and order-related notes. Such information is exclusively used to complete product delivery, order verification, after-sales service follow-up, and accurate order processing.
Payment Information: We do not directly collect, record, or store your complete bank card, credit card, or third-party payment account passwords and core payment data. All payment procedures are completed through secure official payment channels. We only obtain necessary payment verification results and order settlement information to confirm transaction completion.
Website Usage Data: To optimize website operation and user browsing experience, we may automatically collect basic browsing data, including website access time, page browsing records, device access information, and functional operation tracks. Such data is processed anonymously, cannot be positioned to individual users, and is only used for platform performance analysis and product service optimization.

How We Use Your Information

All collected user information is only used for legitimate service purposes, and we will never use user personal data for unauthorized commercial promotion, illegal sharing, or improper use. The specific usage scope of user information is as follows:
First, to complete order execution and logistics distribution, including order confirmation, product delivery arrangement, logistics information update, order status notification, and after-sales return and refund processing, ensuring that every user’s order can be processed efficiently and accurately.
Second, to provide standardized customer service support, including replying to user consultations, solving product and order-related problems, following up after-sales service progress, and improving overall service quality based on user feedback.
Third, to optimize website functions and product services, analyze user browsing preferences and product demand trends, continuously update and optimize our gaming peripheral product lineup, adjust website display logic, and improve overall user shopping experience.
Fourth, to maintain platform security and standardized operation, prevent abnormal access, fraudulent transactions, and malicious behaviors, and protect the legitimate rights and interests of users and the normal operation of our official website.

Information Storage & Security Protection

We adopt industry-standard data encryption technology and secure server storage mechanisms to protect your personal information from unauthorized access, disclosure, tampering, loss, and illegal theft. All user data is stored in encrypted secure servers, and we have formulated strict internal data management rules to limit data access permissions.
We will only retain your personal information within the necessary service cycle. After the order is fully completed and the after-sales service cycle ends, we will regularly clean up and encrypt invalid user data. We will not store user personal information indefinitely without legitimate reasons.
We strictly control internal staff’s access to user data, prohibit any internal unauthorized query, use, or disclosure of user information, and undertake corresponding security responsibilities for all data management behaviors.

Information Sharing & Disclosure

We firmly promise not to sell, rent, or trade your personal private information to any third-party commercial institutions for profit. We will only share user information in the following legitimate and necessary scenarios, and all shared information will be limited to the minimum scope required for service completion.
To complete logistics and distribution services, we will provide necessary shipping information to authorized logistics service providers only for the purpose of product delivery. All cooperative logistics institutions have signed strict privacy confidentiality agreements to ensure user information security.
We may disclose user information in accordance with mandatory official requirements and legal procedures, or to protect our legitimate operational rights and user public safety interests.

Cookie Policy

Our website uses standard Cookie technology to improve user browsing experience and record basic browsing preferences. Cookies help us remember user browsing habits, optimize page loading speed, and match more accurate product content for users. These files do not contain any personal sensitive information and will not cause any risk to your device and data security.
You can adjust the Cookie acceptance settings through your browser settings at any time. Disabling Cookies will not affect your basic browsing and order placement functions on the website, but may cause partial personalized service functions to be unavailable.

User Rights

You have the right to query, check, correct, and apply for deletion of your personal information stored on our platform. You can also opt out of non-essential information authorization at any time. If you need to adjust, query, or clear your personal data, please contact us through the official channels on the Contact Us page.
You have the right to refuse non-mandatory information authorization. Refusal to provide non-necessary information will not affect your normal browsing, order placement, and after-sales service rights on our website.

Policy Updates

We reserve the right to appropriately update and optimize this Privacy Policy according to platform service upgrades, industry rule changes, and operational adjustments. All updated clauses will be displayed on this page in real time. Continued use of our website services after policy updates indicates your recognition and acceptance of the latest privacy protection rules.

Contact Us

If you have any questions, doubts, or requests regarding our data collection, information usage, privacy protection rules, or this Privacy Policy, please refer to our Contact Us page for all official contact methods and email addresses. Our professional team will respond to your inquiries and demands in a timely manner.